Southwest Airlines Corporate Headquarters, Dallas, USA

Building strong customer relations has been a key factor in the success of Southwest Airlines,so when the 40-year-old global company set out to redesign its corporate headquarters,communications were a high priority. The extensive renovation encompassed several key areasof the Southwest Airlines facility in Dallas, Texas, including the Executive Boardroom, Freedom Hall, The Landing, and a matrix of training rooms—all configured and controlled by MediaMatrix® NION® distributed digital audio systems.

Freedom Hall serves as the main hub of internal and external communications, with a mix of applications ranging from web-streamed employee meetings to press conferences with full media support. MediaMatrix NION configures and controls the room’s audio system, including 60 push-to-talk microphones.

A network of seven presentation and training rooms can be used separately or joined, and can also serve as overflow seating for Freedom Hall—even though they are not located adjacent to each other. MediaMatrix can virtually combine or separate the rooms’ audio systems, allowing Southwest’s team to achieve multiple purposes.

MediaMatrix NION is also the audio centerpiece of The Landing, a common area that overlooks the Dallas Love Field runway. This large, open space is used as a cafeteria, a reception area for flight attendant graduations, and other large functions.